Mutant League Web Store Customer Service:
For all web store related inquiries: please reply to your order confirmation e-mail for the fastest response.
Otherwise, contact: firstname.lastname@example.org (please include your order number).
MLR Web Store Frequently Asked Questions:
When will my order arrive? All orders are shipped within 1-3 days of receiving payment. Once the order is shipped, you will receive an email with tracking information and an estimated arrival date.
Will you ship orders which include pre-order items separately? No. When you purchase a pre-order item, none of the other items you have purchased will ship until the entire order is ready. If you would like an item ready to ship immediately, please place a separate order which does not include any pre-order items.
Do you charge sales tax? We charge sales taxes on all orders shipped to an Illinois address to comply with our state sales tax laws. Items are taxed at 8.0%.
Do you ship internationally? Yes. All international orders are sent to a shipping facility prior to leaving the US, which is why your tracking may show that your package heading somewhere within the United States before leaving for your country. Also, some countries will charge you a customs fee before delivering your international package. We are not liable for these additional customs fees. Contact your local post office for further information. To avoid high shipping fees and extended transit times, click HERE to order from one of our international vendors.
There’s a problem with my order, what should I do? Email email@example.com with your order number and a description of the issue. For any problems related to shipping delays or packages marked as “received” which did not arrive- you should directly contact USPS (or for international orders, your local post office) with the tracking information which was sent to you.
Marketing / A&R: firstname.lastname@example.org
Demo Submissions: email@example.com
Mutant League Mailing Address:
Mutant League Records
PO Box 7263 PMB 21300
Chicago, IL 60699